IT Support Officer

Wellington College International School Bangkok

Wellington College International School Bangkok (Saphan Suang)

Saphan Suang

Bangkok, Thailand 🇹🇭

Wellington College Bangkok opened in August 2018 and has quickly gained a reputation for being one of Bangkok’s leading international schools. Currently the School has 800+ students aged between 2 and 16, across Pre-Nursery to Year 11. In August 2024 we will open a Sixth Form for students aged 16-18 and the eventual plan is to accommodate 1500+ students. The school’s facilities are world-class with a beautiful modern design and appearance which incorporates the distinctive features of Wellington College, Berkshire, and elements of Thai culture. The buildings are set amidst a large, 70-rai beautifully designed campus in Krungthep Kreetha, an area midway between Bangkok city and Bangkok International Airport, right next to the expansive greens and fairways of the Unico Grande Golf Course. In 2021, the new Senior School building (the first of two) opened – a spectacular and extraordinary development which confirms Wellington as the most dynamically progressive and educationally significant new school in the region. The second Senior School building will open in 2026 and new sports fields and tennis courts will open during the course of the first half of Term 1, 23-24. We offer the English National Curriculum leading to IGCSEs at the end of Year 11 and A-levels at the end of Year 13. Wellington College Bangkok was the first school in the world to gain full COBIS Patron’s Accreditation within the first year of operation, and subsequent full membership of FOBISIA and CIS. In 2021, the new Senior School building (the first of two) will open—a spectacular and extraordinary development which confirms Wellington as the most dynamically progressive and educationally significant new school in the region. We follow the educational philosophy of Wellington College – founded in Berkshire, England in 1859. We offer pioneering education to serve and help shape a better world. Our identity is summed up thus – Inclusive, Independent, Individual, Inclusive, Intellectual.

IT & Technical Support

Education

About this position

The IT Support Officer will provide technical support for all School IT services to staff, students, and parents.

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Responsibilities

• Provide support for all School IT services via the IT Helpdesk system
• Respond to user requests and maintain communication in line with IT Helpdesk guidelines
• Support staff and students in the use of Computer equipment and IT systems
• Undertake maintenance, support, installing and rebuilding of operating systems
• Maintain Computer Services Inventory and other records
• Identify IT service improvements and provide feedback on areas for improvement

Requirements

• Higher-level academic IT qualification or significant demonstrable experience
• Excellent diagnostic and problem-solving skills
• Outstanding organizational and time-management skills
• Good knowledge of internet security and data privacy principles
• Experience with PC hardware, setup, configuration, and repair

Benefits

Huneety A.I Salary Estimate
25,000 - 40,000 THB per month

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