Customer Care Supervisor - Medical Device

Zuellig Pharma (Thailand)

Zuellig Pharma (Bangkok)

Bangkok

Bangkok, Thailand 🇹🇭

Zuellig Pharma is one of the largest healthcare services groups in Asia and our purpose is to make healthcare more accessible. We provide world-class distribution, digital and commercial services to support the growing healthcare needs in this region. The company was started a hundred years ago and has grown to become an over US$15 billion business covering 13 markets with over 13,000 employees. Our people serve over 350,000 medical facilities and work with over 500 clients, including the top 20 pharmaceutical companies in the world.

Customer Service

Healthcare and Medical

Pharmaceutical

About this position

Customer Care Supervisor - Medical Device

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Responsibilities

• Preparing Order encoding for Orthopedic product.
• Liaise with PRN and Transport service provider to ensure all surgery set delivered on time.
• Coordinate with all stakeholders both external and internal for smooth delivery of surgery set.
• Ensure all operation align with PL policy and procedure.
• Coaching Orthopedic Case-Coordinator for Handling of Surgery set.
• Working with customer tickets via SAP.

Requirements

• Bachelor's Degree in any field.
• At least 3-5 years of experience in Medical Device.
• Minimum 2 years in managerial role.
• Moderate command of English communication.
• Has experience in SAP would be advantage.

Benefits

Huneety A.I Salary Estimate
52,000 - 86,000 THB per month

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