Receptionist

ACE HOTEL

ACE HOTEL

United Kingdom 🇬🇧

Ace Hotel is a collection of individuals — multiple and inclusive, held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energized, human. We accept the hotel as a potential for real, fluid community. We believe that hospitality is compassion, that it is not servility but genuine concern for others' well-being and the ability to live with empathy.

Full-time employment

Customer Service

Hospitality and Tourism

Copy link

Copied!

About this position

The Receptionist will be responsible for greeting customers, answering phones, and providing general administrative support. This person will report to the Office Manager. The Receptionist will also be responsible for handling incoming and outgoing mail, making copies, and other clerical duties.

Responsibilities

• Greet and welcome visitors, customers and clients in a professional manner.
• Answer and direct incoming calls to the appropriate departments.
• Manage the company's switchboard and ensure all calls are answered in a timely manner.
• Maintain and update the visitor log and ensure all visitors are properly signed in and out.
• Manage the company's front desk operations and ensure the reception area is kept clean and organized.
• Monitor and order office supplies and ensure all supplies are properly stocked.
• Manage the company's mail and package deliveries and ensure all mail and packages are distributed in a timely manner.
• Assist with other administrative tasks such as filing and photocopying.
• Assist in coordinating meetings, conferences and other events.
• Provide excellent customer service and maintain a professional demeanor at all times.

Requirements

• Ability to professionally and courteously greet and direct visitors
• Proficiency with computers and common office software
• Excellent communication, customer service, and problem-solving skills
• Ability to handle multiple tasks simultaneously
• Knowledge of company policies and procedures

Skills

Customer Experience (CX)

Client Rapport Customer Contact Customer Satisfaction Customer Support Customer engagement Customer experience Customer journeys Journey Mapping

Customer Management

Client Relations Client management Customer Success Key account management

Customer Service

Complaint Management Customer Service

Growth Strategies

Customer Acquisition

Benefits

GBP 3,000-4,000 per month

Apply now

Land your dream job with Huneety

What are Huneety dream jobs?

Dream jobs are jobs published by Huneety to help you fulfill the career of your dreams. If you apply to a Huneety dream job, Huneety will match your profile with employers that are hiring for your targeted dream job.

Why apply to Huneety dream jobs?

Get matched with multiple employers looking for your skills Target a salary increase (+20% in average) Let us do the work, we will screen all opportunities on your behalf

FAQ

Huneety is your dream job career partner. Our mission is to enhance the talent mobility of job seekers so they can reach their targeted dream jobs, regardless of the industry sectors, educational background, seniority or educational background.

Huneety believes in the future of work. Resume alone is limiting your reach on the labor market. To increase your chances to land the job of your dream, we want to know technical skills and soft skills that are transferable to the dream job of your choice. We are using skills assessments to match your application with all potential employers.

Let us do the work! Once you apply to a Huneety dream job, our team will match your profile with employers who are hiring for your dream job.

Of course! Your future opportunities may take several shapes. There is no limit to the number of dream jobs you can apply for.

Definitely. If you are not actively looking for but still want to prepare yourself for future career opportunities, you can apply to our dream jobs library. You will then be notified for opportunities that matches your career path expectations.

If you apply to a dream job, Huneety and potential employers will have access to the information you fill when applying and you make it available in your resume. You are able to turn off that visibility to our network of partners at any time.

Nick
Applicant in Marketing

Thanks to Huneety, I have managed to secure 3 interviews within a week after applying only one time. I am glad to be presented opportunities that match my dream job while offering me a significant salary increase.

Anggia
Applicant in Digital Marketing

I could land a job easier than using traditional job boards. I did a single application and updated my profile and Huneety found opportunities for me. Effortless!