What is the role Sales Staff doing? Job description and responsibilities

What does a Sales Staff do?

The Sales Staff is responsible for promoting and selling the company's products or services to potential customers. They will be reporting to the Sales Manager and will be expected to meet sales targets, build and maintain customer relationships, and provide excellent customer service. This role requires strong communication and negotiation skills, as well as the ability to work effectively in a team.

Responsibilities of Sales Staff

• Greeting and assisting customers in a friendly and professional manner
• Providing product information and answering customer inquiries
• Demonstrating product features and benefits to potential customers
• Assisting customers in making purchasing decisions based on their needs and preferences
• Processing sales transactions accurately and efficiently
• Maintaining knowledge of current sales promotions and discounts
• Upselling and cross-selling additional products or services to increase sales revenue
• Building and maintaining relationships with customers to ensure repeat business
• Handling customer complaints and resolving issues in a timely and satisfactory manner
• Collaborating with team members and sales managers to achieve sales targets and objectives