Enterprise Services Manager

Amazon (Thailand)

Amazon (Bangkok)

Bangkok

Bangkok, Thailand 🇹🇭

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives.

Customer Service

Telecommunications

Information Technology

E-commerce & Online services

About this position

The Enterprise Service Manager (ESM) will manage the working relationship with large FSI organizations, develop a long term Professional Services strategy and execute that strategy within those accounts.

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Responsibilities

• Long term development of large, complex, and distributed enterprise organizations
• Engage with customers to understand their business drivers and application portfolio
• Development of long term Cloud Strategy for customers
• Identify & develop specific opportunities and supporting business cases
• Deal shaping, including estimations and deal pricing
• Contract negotiations & closing

Requirements

• Bachelor's degree; Masters/MBA degree preferred
• 8+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles
• Experience working with large multi-national organizations as the Consulting Services lead for FSI clients, delivering Business Transformation projects, and own a bookings/revenue target
• Ability to establish relationships with C-Suite members and translate the power of cloud computing into a core business enabler. And, able to articulate business outcomes for C-Suite discussion
• Demonstrated ability to work creatively and analytically in meeting customer needs

Benefits

Huneety A.I Salary Estimate
52,000 - 86,000 THB per month

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