Payments Support Analyst (Digital Banking Payments)
BRED IT (Thailand)
Thailand | Bangkok
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Last updated 1 day ago
BRED IT (Thailand)
Career opportunities at BRED IT (Thailand)
8 jobs
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List of jobs found:
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Project manager – Payments Flows (Internet/Mobile Banking)
BRED IT (Thailand)
Thailand | Bangkok
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Last updated 3 weeks ago
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HEAD OF GOVERNANCE & STRATEGY (French Speaking)
BRED IT (Thailand)
Thailand | Bangkok
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Last updated 3 weeks ago
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Senior Web Software developer
BRED IT (Thailand)
Thailand | Bangkok
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Last updated 3 weeks ago
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Control and Monitoring Center Team Leader
BRED IT (Thailand)
Thailand | Bangkok
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Last updated 1 month ago
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Accountant/Senior Accountant
BRED IT (Thailand)
Thailand | Bangkok
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Last updated 1 month ago
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HR & Workplace Experience Assistant
BRED IT (Thailand)
Thailand | Bangkok
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Last updated 1 month ago
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Information Security Officer (French Speaking)
BRED IT (Thailand)
Thailand | Bangkok
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Last updated 1 month ago
Payments Support Analyst (Digital Banking Payments)
BRED IT (Thailand) (Bangkok City, Thailand)
Bangkok,
Thailand
BRED IT (Thailand) was established in 2008 with the objective to become the IT hub for BRED Group Commercial Banks in South East Asia, Pacific Ocean, and the Horn of Africa areas. In parallel, BRED IT has expanded its activities since 2011 to also provide remote IT services to Paris Headquarters.
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Job function:
Sales & Business Development
About this position
Responsibilities
• Handle support for the payment systems: QR code, cross border, instant payment, top-up, bill payment, digital wallets…
• Investigate and debug on issues and incidents escalated by the banks of the group.
• Find root cause and plan resolution in relation with vendors and other team members.
• Test the bug fixes and carry their resolution until delivery in production.
• Keep the test cases updated and assist the customers with user acceptance testing.
• Communicate with the customers, following up on opened issues, and prepare status reports.
• Write user guides and organize training for the banks.
• Analyze customer change requests and create technical specification from business functional requirements.
Requirements
• University degree in IT.
• Minimum 2 years in a similar IT position.
• Good level in English (writing and speaking).
• Willing to work in an international environment.
• Good communication, good interpersonal and customer-service skills.
• Technical and functional experience in digital payments domain.
• Strong analytical mindset and problem-solving skills.
• Strong technical appetency, being able to speak with the development team and investigate deeply in the systems (database queries, technical logs review, understanding of API concepts).
• Good writing skills to translate users’ business requests into technical concepts.
• Advanced knowledge of Splunk is a plus.
Benefits
Huneety A.I Salary Estimate
45,000 - 65,000 THB per month
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About BRED IT (Thailand)
BRED IT (Thailand) was established in 2008 with the objective to become the IT hub for BRED Group Commercial Banks in South East Asia, Pacific Ocean, and the Horn of Africa areas. In parallel, BRED IT has expanded its activities since 2011 to also provide remote IT services to Paris Headquarters.