Associate, Partner Engagement

Grab (Central Java)
Central Java
Central Java, Indonesia 🇮🇩
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better
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About this position

The Associate, Partner Engagement is responsible for managing engagement with drivers and creating strategies to accelerate growth of rides.

Responsibilities

• Fully responsible on managing drives activities and events in order to increase drivers productivity and engagement level.
• Growing Grab's presence in the area.
• Maintaining customer satisfaction levels.
• Creating and monitoring implementation of plans.
• Partner on-boarding, quality assurance, loyalty, and retention.
• Ensuring high retention rate & increasing partners LTV.

Requirements

• Good in written and spoken English & Bahasa.
• Proficiency in Microsoft Excel, PowerPoint, Word.
• Experience in strategy and consulting.
• Ability to make key business decisions based on data & analytical thinking.
• Passionate about social mission and making a positive impact in emerging markets.

Benefits

 
   Huneety A.I Salary Estimate
         7,000,000 - 20,000,000 IDR per month