ผู้จัดการบัญชีบริการ (Service Account Manager)

Dream Job

Huneety (Confidential)

Bangkok

Bangkok, Thailand 🇹🇭

If you apply to a Huneety dream job, Huneety will match your profile with employers that are hiring for your targeted dream job. Get matched with multiple employers looking for your skills Target a salary increase (+20% in average) Let us do the work, we will screen all opportunities on your behalf.

Customer Service

Human Resources and Personnel

About this position

The Service Account Manager is responsible for managing and nurturing relationships with key clients, ensuring their satisfaction and retention. Reporting to the Director of Client Services, this role involves understanding client needs, coordinating with internal teams to deliver exceptional service, and identifying opportunities for upselling and cross-selling. The Service Account Manager will play a crucial role in maintaining strong client partnerships and driving business growth.

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Responsibilities

• Build and maintain strong relationships with clients, acting as the main point of contact for all their service-related needs.
• Understand clients' business objectives and develop strategies to meet their goals through the company's services.
• Collaborate with internal teams to ensure the timely and successful delivery of services according to clients' needs and objectives.
• Conduct regular meetings and check-ins with clients to provide updates on service progress, address any concerns, and gather feedback.
• Identify opportunities for upselling and cross-selling additional services to existing clients, maximizing revenue potential.
• Monitor and analyze clients' usage and performance data to identify trends, patterns, and areas for improvement.
• Prepare and deliver reports and presentations to clients, showcasing the value and impact of the company's services.
• Act as a liaison between clients and internal teams, ensuring effective communication and coordination of service-related activities.
• Resolve any client issues or complaints in a timely and satisfactory manner, maintaining high levels of customer satisfaction.
• Stay up-to-date with industry trends

Requirements

• Bachelor's degree in business administration or a related field
• Proven experience in account management or customer service
• Excellent communication and interpersonal skills
• Strong problem-solving and negotiation abilities
• Proficiency in English and Thai languages

Skills

CRM

Contract management

Contract Terms

Customer Management

Client Relations Client management Customer Success Key account management

Lead Management

Cross Sell Up Sell

Maintenance & Repair

Electrical Repairs Hydraulic system repair Maintenance equipment Mechanical Repair Preventive Maintenance

Project management

Project Coordination Stakeholder Management

Revenue Generation

Forecasts

Benefits

Huneety A.I Salary Estimate
70,000 - 200,000 THB per month

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What are Huneety dream jobs?

Dream jobs are jobs published by Huneety to help you fulfill the career of your dreams. If you apply to a Huneety dream job, Huneety will match your profile with employers that are hiring for your targeted dream job.

Why apply to Huneety dream jobs?

Get matched with multiple employers looking for your skills Target a salary increase (+20% in average) Let us do the work, we will screen all opportunities on your behalf

FAQ

Huneety is your dream job career partner. Our mission is to enhance the talent mobility of job seekers so they can reach their targeted dream jobs, regardless of the industry sectors, educational background, seniority or educational background.

Huneety believes in the future of work. Resume alone is limiting your reach on the labor market. To increase your chances to land the job of your dream, we want to know technical skills and soft skills that are transferable to the dream job of your choice. We are using skills assessments to match your application with all potential employers.

Let us do the work! Once you apply to a Huneety dream job, our team will match your profile with employers who are hiring for your dream job.

Of course! Your future opportunities may take several shapes. There is no limit to the number of dream jobs you can apply for.

Definitely. If you are not actively looking for but still want to prepare yourself for future career opportunities, you can apply to our dream jobs library. You will then be notified for opportunities that matches your career path expectations.

If you apply to a dream job, Huneety and potential employers will have access to the information you fill when applying and you make it available in your resume. You are able to turn off that visibility to our network of partners at any time.

Nick
Applicant in Marketing

Thanks to Huneety, I have managed to secure 3 interviews within a week after applying only one time. I am glad to be presented opportunities that match my dream job while offering me a significant salary increase.

Anggia
Applicant in Digital Marketing

I could land a job easier than using traditional job boards. I did a single application and updated my profile and Huneety found opportunities for me. Effortless!