Social Media & Guest Relation Specialist

LYD Group

LYD Group (Denpasar, Bali, Indonesia)

Bali, Indonesia 🇮🇩

Bokashi translates to “fermented organic matter” – which for us means reusing waste to develop something useful again out of something typically thrown out. This is the fundamental practice we will build Bokashi upon – do not create more waste, but instead use any waste for further development. Our roots are inspired by Japanese movements such as Wabi Sabi (a concept centered around the acceptance of transience and imperfection) in conjunction with our local Indonesian ingredients and heritage – delivering a marriage focused around delivering the best quality and health-forward offerings possible with a unique combination of local and international flavours. We will continue to cut our teeth on our own LYD Organic grown produce, but build on that with sustainably-supplied dry and fresh products available in bulk or retail – giving our customers the best possible all-in-one experience in store. With the launching of our new cafe & teahouse, our love of Japanese x Indonesian will continue in our selection of fine teas, coffees and ingredients supplying our humble cafe and teahouse upstairs in our first Berawa location. As we expand further we will always focus on what brought us here; quality and locality.

Marketing

Hospitality and Tourism

About this position

The Social Media & Guest Relation Specialist will be responsible for managing social media content, in-venue engagement, and CRM responses at La Brisa or La Favela.

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Responsibilities

• Comment, reply and like posts on select relevant accounts daily.
• Monitor current hashtag trends and best practices.
• Save daily UGC and good quality images for daily posts and stories in IG.
• Develop our own FB groups and post to existing communities highlighting our events.
• Post any reviews that require a response to the #issues channel on Slack and notify the proper venue manager and entire CRM team.
• Actively identify new potential influencers and report on results of collaborations.

Requirements

• Ability to use initiative in fast-paced / live-event environment.
• Reliable and good at hitting deadlines.
• Passionate about events.
• Experience in social media and managing KOM.
• Excellent and proven administration skills.

Benefits

Huneety A.I Salary Estimate
5,000,000 - 10,000,000 IDR per month

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