IT Support Engineer (1 year contract)

Robert Bosch Automotive Technologies Co., Ltd. (Rayong)
Rayong, Thailand 🇹🇭
The BOSCH group is a global player in the technology and service sector: we achieve annual sales of around 71.5 billion euros – with a total of over 395,000 associates worldwide. Where we are active: in the four business sectors Mobility Solutions, Industrial Technology, Consumer Goods and Energy and Building Technology. How we operate: with around 440 subsidiaries and regional companies in approximately 60 countries. What drives us: developing solutions for connected living to improve the quality of life for people all over the world – with innovative and exciting products and services. What you can expect from Bosch: the opportunity to be part of something big, and together with us to actively shape the future. As part of a team that sets new trends with meaningful products.

About this position

IT Support Engineer to provide IT standard service and day to day support operation to end users.

Responsibilities

• Help install, upgrade and troubleshoot hardware and software systems such as computer, printer and SCCM as well as supporting IT project projects/rollout activities at the locations.
• Provide technical assistance and support any hardware or software related issues.
• Maintain IT service management system - manage, monitor and close the SMT tickets.
• Assist in implementation of Global or Local IT related projects.
• Maintain Service Level Agreement and achieve Global/Local targets at the location.
• Customer enabling to users on IT services both online and IT Space.

Requirements

• Educational Background: Degree/Diploma in IT or related principles.
• Special Skill: Automation, Software development, MS Power Platform, PowerBI.
• Language Proficiency level: Good in listening speaking and writing in English.
• Others: Service mind and Fast Learner.
• Job Relevant Knowledge and Experience: Min 1 - 3 years working experience in IT support or related position. Incident management system/tools. Experience in Microsoft product family e.g.office 365. Understanding user's behavior in plant environment.

Benefits

 
   Huneety A.I Salary Estimate
         40,000 - 80,000 THB per month