Customer Service/ Account Executive

UTAC Thai Limited

UTAC Thai Limited (bang na)

MJ65+FF6, Lasalle Rd, Bang Na Tai, Bang Na,

10260, , Bangkok

Bangkok, Thailand 🇹🇭

UTAC Thai Limited formally NS Electronics Bangkok is Thailand’s first IC assembly and test manufacturing company affiliated with UTAC Group in May 2006. Our proven track record over 40 years and ISO 9001, TS 16949, ISO 14001, OHSAS18001 certifications are a testimony. We’re still continuing to expand and develop our products to meet the changing demands of the market. Give your career leverage by joining us in these positions

Customer Service

Manufacturing and Production

About this position

The Customer Service/Account Executive will be responsible for coordinating with internal departments, monitoring schedules, responding to customer requests, evaluating team performance, discussing technical issues with customers, and coordinating customer projects.

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Responsibilities

• Coordinate with internal departments to fulfill all customer requirements
• Contact with the customers regarding daily issues
• Monitor die loading to ensure the target schedule is met and to inform the customer of any potential delay
• Respond to customer requests with all necessary information and with a prompt and professional manner
• Consolidate data to evaluate team performance and to determine actionable steps in order to improve customers’ experience
• Discuss with customers on technical issue and coordinate for customer projects to enhance understanding and create new business opportunities

Requirements

• Bachelor’s in English, Business Administration, Engineering or related fields
• Experience in customer services, production control, process engineering, QA or IE
• Working experience in electronics/semiconductor or IC manufacturing industry is preferred
• Able to work well under pressure
• Have sense of urgency, eager to learn new things

Benefits

Huneety A.I Salary Estimate
20,000 - 35,000 THB per month

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