Regional Application Specialist (Possible locations: Bangkok, Jakarta)

Bühler Group (Bangkok)
Bangkok
Bangkok, Thailand 🇹🇭
Buhler (Thailand) Ltd. is the importer and distributor of Buhler plants, machinery and spare parts from Switzerland, China, India and Germany. We are the global specialist and technology partner in the supply of plants and services for processing grain and food as well as for manufacturing high-grade materials. Buhler is active in over 140 countries and has more than 10,000 employees worldwide.

About this position

Join Buhler as a Regional Application Specialist and be part of a company dedicated to creating sustainable innovations for a better world.

Responsibilities

• Be the technical expert and regional point of contact to understand customer requirements, address end user specifications and apply knowhow for machine selection and solution finder
• Provide support to sales, quotation, customer service and other process technology teams
• Lead the startup and troubleshooting of specialty Optical Sorting applications (premium solutions, plastics, etc.) ensuring hands-on exposure to our portfolio solutions to build in-depth knowledge
• Provide insights on design-bases, offer technical sales support, and interface with customers to address their needs and concerns
• Develop and conduct trainings for internal (sales engineers, service engineers, etc.) as well as externals stakeholders (customer, channel partners, etc.), ensuring comprehensive understanding and skills enhancement
• Champion digital services (e.g. SORTEX Monitoring System), develop awareness and understanding, ensure region-wide adoption and effective execution
• Provide critical input in the design of contractual services tailored to the different markets in Southeast Asia, focusing on customer satisfaction and efficient resources allocation
• Lead the research analysis of competitor products, product pricing, technical specification, and prepare regular comparison matrix

Requirements

• Higher technical education with specialization in Mechanical, Electronics, Mechatronics, Electrical, or a related Engineering field
• Proven track record in customer-facing roles
• Hands-on experience with optical, optoelectronic or electronics engineered solutions
• Ability to work with electronics-intensive machinery, understand their functions and troubleshooting requirements
• Experience and ability to develop and prepare site visit reports
• Good technical aptitude in both process control and machine mechanics
• Previous experience with digital services offering will be an added advantage
• Excellent communication skills
• Future-focused thinking, with an emphasis on digital service offerings and after-sales services improvement
• Strong willingness to learn
• Good planning and organizational skills
• Dynamic and multi directional thinking
• Ability to co-ordinate, motivate and lead
• Ability to work independently
• Strong problem-solving & crisis management skills
• High English proficiency is required
• Fluency in other Asian languages will be an added advantage

Benefits

 
   Huneety A.I Salary Estimate
         30,000 - 60,000 THB per month