Customer Service Manager – Supply Chain

Charoen Pokphand Foods

Charoen Pokphand Foods (Huai Khwang)

18 True Tower, Ratchadaphisek Road, Huai Khwang

10310, Bangkok

Bangkok, Thailand 🇹🇭

CPF operates integrated agro-industrial and food business, including livestock and aquaculture such as swine, broiler, layer, duck, shrimp and fish. The businesses are categorized into 3 categories, namely Feed, Farm and Food. The Company also operates retail and foods outlets.

Supply Chain

FMCG and Catering

Food Ingredients and Flavourings

Food, Beverage & Feed processing

About this position

The Customer Service Manager – Supply Chain is responsible for leading end-to-end supply chain activities, managing replenishment plans, implementing inventory systems, and analyzing sales data to improve KPIs and customer satisfaction.

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Responsibilities

• Lead end-to-end supply chain activities, focusing on demand, supply, and order fulfillment.
• Manage replenishment plan including in-market sale/replenishment to distributors.
• Implement vendor manage inventory system and create purchase order to customers.
• Analyze sales data in the Service Level section to prepare a presentation for executives and suggest root causes and solutions.
• Manage any supply chain projects that relate to customers and prepare an executives presentation to update progress.
• Work closely with sales team Especially Sales Modern Trade Channel to ensure that we meet customer requirements.

Requirements

• Bachelor or Master degree in Logistics, Supply Chain Management, Economic or any related.
• At least 3 years of experience in Demand & Supply Planning role.
• Functional expertise in the area of Demand & Supply Planning, including exposure to SAP is a plus.
• Strong in number and data analytical skills and continuous improvement mindset.
• Good in Excel and PowerPoint.

Benefits

Huneety A.I Salary Estimate
60,000 - 150,000 THB per month

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