About this position
Service Engineer position involves providing routine service support to Account Manager in assigned territories to execute agreed upon services and value creation agreed with customer.
Responsibilities
• Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales.
• Develop strong relationships with key stakeholders in current and prospective customers, including plant or facility executives.
• Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Actively support Solenis innovations and technology in assigned customers to promote long-term business relationships with Solenis.
Requirements
Provide routine service support to Account Manager in accounts in assigned territories to execute agreed upon services and value creation agreed with customer.
• Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales.
• Develop strong relationships with key stakeholders in current and prospective customers, including plant or facility executives.
• Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
Benefits
40,000 - 65,000 THB per month