MEM Supervisor (Sales Service Engineer)
About this position
This position involves directing the overall MEM service of equipment in the market, with a focus on installation, return, and repair, as well as tracking and analyzing MEM activities to ensure customer satisfaction.
Responsibilities
• Manage and coordinate the activities of all relevant internal and external stakeholders engaged in MEM field service activity at region MEM responsibility
• Execute and manage the installation, return, and repair of equipment in the market to align with MEM’s objectives and activities and customer requirements
• Develop MEM’s vendors on field service and tracking performance to streamline MEM’s operations
• Perform inventory management in field service to ensure enough and accurate stock against SAP
• Ensure spare part usage in field service is reasonable and cost-effective
• Lead vendor on daily installation, return, repair plan to meet customer satisfaction level and align with MEM’s KPI
Requirements
• At least Bachelor’s degree in Electricity, I.E., Mechanicals, Air condition or related field
• Minimum 3 years in electricity maintenance, installation cooler equipment /asset or related field
• Strong in installation machine or cooler equipment
• Good command in English and Thai
• Computer literacy: MS Excel and Power Point
Benefits
60,000 - 200,000 THB per month