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Service Owner Connectivity & Networking

THAI UNION GROUP PCL.

THAI UNION GROUP PCL. (Bangkok City, Thailand)

Bangkok

Bangkok, Thailand 🇹🇭

Customer Service

FMCG and Catering

Agriculture, Fishing, Forestry and conservation

Food, Beverage & Feed processing

About this position

The Service Owner is responsible for the overall management and ownership of a specific IT service or set of related services within the organization.

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Responsibilities

• Develop and communicate a clear service strategy, including objectives, scope, and goals.
• Align the service strategy with the organization's business and IT objectives.
• Define the service portfolio, including service offerings, service levels, and service catalog items.
• Oversee the day-to-day delivery and operation of the service.
• Act as the primary point of contact and accountable owner for the service.
• Ensure that the service complies with relevant industry regulations and internal policies.

Requirements

• Bachelor's degree in a relevant field (e.g., Business, Information Technology).
• ITIL or relevant service management certification is preferred.
• Experience in service management or related roles.
• Advanced understanding of WAN design, including SD-WAN, MPLS, and VPN technologies.
• Skills in network performance optimization and troubleshooting.

Benefits

Huneety A.I Salary Estimate
52,000 - 86,000 THB per month

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