Retail Store Manager job description template with skills and salary market rate

About this position

Responsibilities

1. Recruit, train, supervise and evaluate store staff.
2. Develop, implement and monitor store policies and procedures.
3. Monitor store sales performance and implement strategies to increase sales and profits.
4. Ensure customer satisfaction through effective customer service initiatives.
5. Monitor inventory levels and order new stock when necessary.
6. Develop promotional campaigns to increase store traffic.
7. Ensure the store is kept clean and organized.
8. Create weekly and monthly sales reports and analyze trends.
9. Maintain a high level of knowledge about products and services.
10. Resolve customer complaints and address any conflicts that arise.

Requirements

• Bachelor's degree or equivalent work experience in retail management

• 3-5 years of experience in retail management

• Excellent customer service and communication skills

• Proven ability to achieve sales targets and increase sales

• Knowledge of retail operations, merchandising, and inventory management

Skillset

Business Management
Business Management Business Plan Business Planning Business strategy HR Strategy Outsourcing Scalability Strategic Planning
Customer Service
Complaint Management Customer Service
Personnel Management
Attendance Management Employee Fairness Employee terminations Employment contracts Engagement Surveys Exit interviews HR Policies
Policy & Compliance Management
Company Policies Compliance Management Policy Control
Retail Operations
Merchandising Store Management Visual merchandising
Sales
Retail Sales
Sales & Operations Planning (S&OP)
Sales & Operation Planning
Customer Orientation
Demonstrating positive attitude towards resolution Solving customer issues within timelines Understanding customer needs
Developing others
Coaching others to succeed Enhancing individual and professional development Sharing knowledge, skills and expertise to others
Problem solving
Identifying and anticipating problems Implementing solutions Making fact based decisions to solve problems Working with others to solve problems

Salary market rate for Retail Store Manager

🇮🇩 
Indonesia
7,000,000 - 15,000,000 IDR per month
🇹🇭 
Thailand
45,000 - 80,000 THB per month