Investment jobs in Bangkok 🇹🇭

Showing ~ 10 out of 14   
CARS24
CARS24
Thailand | Bangkok
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Last updated 1 week ago
A2D Ventures
A2D Ventures
Thailand | Bangkok
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Last updated 3 months ago
A2D Ventures
A2D Ventures
Thailand | Bangkok
Last updated 5 months ago
NR Instant Produce PCL
NR Instant Produce PCL
Thailand
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Last updated 5 days ago
Syntec Construction Public Co., Ltd.
Syntec Construction Public Co., Ltd.
Thailand | Bangkok
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Last updated 1 week ago
Pi Securities Public Company Limited
Pi Securities Public Company Limited
Thailand | Bangkok
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Last updated 2 weeks ago
Unita Capital Company Limited
Unita Capital Company Limited
Thailand | Bangkok
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Last updated 1 week ago
Indorama Ventures Global Services Limited
Indorama Ventures Global Services Limited
Thailand | Bangkok
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Last updated 1 week ago
Thai Union
Thai Union
Thailand | Bangkok
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Last updated 3 days ago

AFS and Warranty Claim Lead

Cars24 (Bangkok)
Bangkok
Bangkok, Thailand 🇹🇭
We are more than your next-door car re-seller. It is a next-generation e-commerce platform with an edge. It is the satisfaction we provide to our customers that lies at the heart of our business. We take great pride in providing the best experience to all parties involved - with sellers getting the best value for their car, and buyers getting to choose from a wide assortment of automobiles. For a company launched in just 2015, we have scaled up rapidly. With operations in 150+ cities in India and counting, we are growing at more than a 100%, year on year. We provide several other services that benefit our patrons, such as financing and warranty for its consumers.

About this position

As the AFS & Warranty Claim Lead, your key responsibilities include investigating critical AFS & Warranty issues, working with internal refurbishment team and outsourced workshop partners, defining standard norms for jobs, developing systems to record warranty & AFS information, ensuring high standards of refurbishment, reducing claim created to job-completion time, and coordinating with internal stakeholders.

Responsibilities

• Investigate critical AFS & Warranty issues from technical and commercial perspective, and finalise appropriate course of action
• Work with Internal Refurbishment team and outsourced workshop partners to ensure efficient job allocation
• Define standard norms for jobs to be done/not done
• Develop systems to record, file and store information pertaining to warranty & AFS
• Ensure high standards of refurbishment (lowest customer complaints)
• Reduce Claim created to job-completion time, and optimise cost of refurbishment
• Coordinate with internal stakeholders like Refurb & Finance

Requirements

• 3+ years of experience in refurbishment and workshop operations and a good understanding of the auto industry
• Previous experience in workshops, OEM service centre is preferred
• Drive and hustle for continually developing and running workshop operations efficiently
• Strong analytical ability with a data-driven approach to making decisions
• Excellent people skills, an ability to collaborate with different stakeholders and apply a cross-functional mindset
• Ability to learn quickly and transfer knowledge
• Driven by working hard, being challenged in a fast-paced environment, and having fun while doing so
• Proficient in English
• Able to work 6 days/week