412 jobs in Thailand 🇹🇭 (Bangkok Metropolitan Region) in Customer Service

🇹🇭 Thailand
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List of jobs found:

  • Thailand Dream Jobs by Huneety

    Customer Service Manager (Industrial machinery)

    Thailand Dream Jobs by Huneety

    Thailand | Bangkok

    Last updated 2 weeks ago

  • Huneety headhunting services

    Customer Service (CS) Sales Manager

    Huneety headhunting services

    Thailand | Bangkok

    Last updated 3 weeks ago

  • Huneety headhunting services

    Customer Relationship Officer (Food processing machinery)

    Huneety headhunting services

    Thailand | Bangkok

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    Last updated 3 weeks ago

  • Thailand Dream Jobs by Huneety

    เจ้าหน้าที่เทคนิคฝ่ายบริการ (Service Technician)

    Thailand Dream Jobs by Huneety

    Thailand | Bangkok

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    Last updated 1 month ago

  • Kubidi International Ltd

    CEO

    Kubidi International Ltd

    Thailand | Bangkok

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    Last updated 3 months ago

  • Thailand Dream Jobs by Huneety

    ผู้จัดการฝ่ายคอลเซนเตอร์ (Call Center Manager)

    Thailand Dream Jobs by Huneety

    Thailand | Bangkok

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    Last updated 4 months ago

  • Thailand Dream Jobs by Huneety

    พนักงานต้อนรับ (Receptionist)

    Thailand Dream Jobs by Huneety

    Thailand | Bangkok

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    Last updated 5 months ago

  • Thailand Dream Jobs by Huneety

    ผู้อำนวยการฝ่ายบริการลูกค้า (Customer Service Director)

    Thailand Dream Jobs by Huneety

    Thailand | Bangkok

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    Last updated 5 months ago

  • Thailand Dream Jobs by Huneety

    ผู้อำนวยการฝ่ายบริการภาคสนาม (Field Service Director)

    Thailand Dream Jobs by Huneety

    Thailand | Bangkok

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    Last updated 5 months ago

  • Thailand Dream Jobs by Huneety

    ผู้อำนวยการฝ่ายความสำเร็จของลูกค้า (Customer Success Director)

    Thailand Dream Jobs by Huneety

    Thailand | Bangkok

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    Last updated 5 months ago

Customer Service Manager (Industrial machinery)

Huneety (Confidential)
Bangkok
Bangkok, Thailand 🇹🇭
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Job types: Full-time employment  

About this position

This placement is for a well-known international company with a manufacturing base in Thailand, located in the East of Bangkok and builds on an existing customer base of machinery buyers in Thailand and Southeast Asia.

This role, reporting to APAC Managing Director, owns the aftersales department and business of the company in Thailand. The aftersales portfolio includes maintenance services, spare parts and consumable.

Our customer is looking at an individual able to drive the Service Engineer team, shape the aftersales business and transform it into a steady income stream for the company.

Responsibilities

• Customer relations: develop the relationship with all existing customers. Become a central points for enquiries and questions.
• Commercial business strategy: develop tactics and strategies to generate year-on-year growth
• Commercial execution: ensure efficient and quality preparation of customer proposals and proactive follow up.
• Use the company's systems to record the customer installed base and build a solid CRM.
• Build the necessary resources to support the growth plans and ensure customer satisfaction with timely responses in normal circumstances and in case of emergency/breakdown.
• Provide timely and professional documentation/reporting of activities and results against the agreed schedule of objectives.
• Implement reporting system, KPIs and drive the continuous improvement of the Aftersales activities.
• Represent the company as an ambassador and to be always held in the highest regard in terms of professionalism and integrity.
• To support your team and where appropriate support them in winning and closing business opportunities/ resolving service issues that arise.

Requirements

• Proven experience as a Customer Service Manager in a similar industrial machinery environment.
• In-depth knowledge of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Good understanding of customer service software, databases and tools.
• Ability to work in a fast-paced environment and manage multiple tasks concurrently.

Skills

Customer Service : Complaint Management Customer Service
English Language : English writing Spoken English
Growth Strategies : Business Development Growth Strategies
Performance Management : Performance Appraisals Performance Management Team Effectiveness
Thai Language : Spoken Thai Thai Writing

Benefits

100,000 - 150,000 THB per month

Employers actively recruiting

A.P. Moller - Maersk (Thailand)
A.P. Moller - Maersk (Thailand)
15 openings
Thailand Dream Jobs by Huneety
Thailand Dream Jobs by Huneety
11 openings
UOB (Thailand)
UOB (Thailand)
10 openings
Renaissance Hotels
Renaissance Hotels
8 openings
TELUS International AI Inc
TELUS International AI Inc
7 openings
Allianz Ayudhya
Allianz Ayudhya
7 openings
LINE MAN Wongnai
LINE MAN Wongnai
7 openings
W Hotels
W Hotels
6 openings
Avani Hotels and Resorts
Avani Hotels and Resorts
6 openings
Marriott Executive Apartments
Marriott Executive Apartments
5 openings
KWE - Kintetsu World Express (Thailand) Co. Ltd.
KWE - Kintetsu World Express (Thailand) Co. Ltd.
5 openings
Shopee (thailand) Company Limited
Shopee (thailand) Company Limited
5 openings
Nissan Motor Corporation
Nissan Motor Corporation
5 openings
Osotspa Company Limited
Osotspa Company Limited
5 openings
BITKUB ONLINE CO., LTD.
BITKUB ONLINE CO., LTD.
5 openings
Accenture Southeast Asia
Accenture Southeast Asia
5 openings
Concentrix (Thailand)
Concentrix (Thailand)
4 openings
IHG Hotels & Resorts (Thailand)
IHG Hotels & Resorts (Thailand)
4 openings
Courtyard by Marriott
Courtyard by Marriott
4 openings
Lazada (Thailand)
Lazada (Thailand)
4 openings
Amari Bangkok
Amari Bangkok
4 openings
Bumrungrad Hospital Public Company Limited
Bumrungrad Hospital Public Company Limited
4 openings
Aura Bangkok Clinic Co., Ltd.
Aura Bangkok Clinic Co., Ltd.
4 openings
Teledirect Telecommerce (Thailand) Ltd.
Teledirect Telecommerce (Thailand) Ltd.
4 openings
Sheraton Hotels & Resorts (Thailand)
Sheraton Hotels & Resorts (Thailand)
4 openings
Siemens (Thailand)
Siemens (Thailand)
4 openings
Syntegon (Thailand)
Syntegon (Thailand)
3 openings
finnomena co., ltd.
finnomena co., ltd.
3 openings
True Corporation Public Company Limited
True Corporation Public Company Limited
3 openings
Siemens Energy
Siemens Energy
3 openings